Consistent with the corporate guidelines aimed at achieving an effective and efficient organization able to meet the needs of the stakeholders involved, our company has adopted, maintains and researches the continuous improvement of its System for the quality management of work processes allowing us to:
The Management also considers it of fundamental importance to ensure:
Elitable's leadership has been consolidated over the years thanks to continuous investments, professional commitment and the correct and reliable management of business relationships.
- Identify and monitor current and future needs and meet the expectations of customers and stakeholders;
- Identify and monitor possible business risks and opportunities for development and improvement;
- Guarantee it:
- constant training for all internal and external employees according to their specific tasks, whether they are designing or installing office partition walls and furniture;
- the wider and more frequent involvement of all internal and external collaborators as a fundamental prerequisite for the continuous improvement of the organisation and service in the office furnishing sector;
- daily research to refine the management tool adopted in order to effectively achieve this involvement and contribute to the improvement of the product and service required;
- that in the context of these activities, as at any time of work, ideas and proposals for improvement must be favoured, attentive to the ever-changing needs of the market (e.g. smart working, air sanitation, etc.);
- The pursuit of "Quality is doing the right things right from the first time" even if it involves a greater initial commitment, as it would lead to a reduction of corrections over time, monitoring of waste, quantification of the costs of non-quality.
- that the director, starting from the needs of the customer and those of the market, can define annually a Business Improvement Plan also with a view to reducing environmental impacts, specifying the corporate and individual objectives that each manager, on the basis of what has been indicated and for what is within his competence, develops and completes.
The Management also considers it of fundamental importance to ensure:
- attention to the enhancement and involvement of staff, for a wide use of current and potential skills;
- that business decisions are made on the timely analysis of reliable data and continuous monitoring of the business context analysis as well as possible business risks and/or opportunities;
- flexibility to customer and stakeholder requirements;
- precise and punctual technical assistance with regard to the latest industry news and innovative application technologies;
- The continuous research and constant selection allow to offer the maximum security in the choice, thanks to high quality standards, variety of range and reliability of the product;
- constant attention and prevention towards the protection of health and occupational diseases and the safety of its workers and collaborators;
- environmental protection and pollution prevention;
- a commitment to compliance with applicable legislation and customer requirements;
- attention to the prevention of emergency situations and the readiness to respond to them, through emergency management simulations;
- awareness that reducing waste and continuously improving processes and raw materials is essential to remain competitive;
- setting up mutually beneficial relationships with suppliers;
- involvement of third party suppliers for environmental protection and respect for health and safety in the workplace.
Elitable's leadership has been consolidated over the years thanks to continuous investments, professional commitment and the correct and reliable management of business relationships.
The Management